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28. joulukuuta 2023

Explore Finland's Innovative Trend: Home Service Platforms

Easy-to-Use Kotihandi App - The Most Convenient Home Service Platform

Finland is one of the few countries in Europe still finding its way through online digitization, especially regarding platforms and service companies. Over the last five years, service companies have slowly begun moving toward online platforms, updating their websites and ensuring flexibility and efficiency when ordering services online. However, one phenomenon that dominates in the U.S. and Asia is still in its early stages in Finland – on-demand home service platforms.

By home service platforms, we mean digital multi-party ecosystems (marketplaces) that allow people to easily find local professionals in the service industry. It is a simple meeting system for buyers and sellers to communicate and complete transactions. Globally, the home service platform market is estimated to be over $3.71 billion USD, with an annual growth rate of 16.7% through 2030 (Grand View Research, 2022). The largest share of the market, around 40%, is made up of home cleaning, while repair and maintenance services account for about 25%, health and wellness services make up around 20%, and the remaining 15% is divided among other service types (Grand View Research, 2022).

Globally, the U.S. and Canada dominate the online on-demand home service market, with a 35% share in 2021, followed by Asia and Australia, while other continents like Europe, Africa, and South America have vast potential for the development of home service platforms (Grand View Research, 2022). Home services are an industry where professionals handle people's most valuable possessions and personal spaces – their homes – which makes it incredibly interesting and meaningful to see how companies that have managed to tap into this market and offer home services on the go have succeeded.

Kotihandi is an innovative on-demand service platform that connects service providers with people looking for quick and affordable solutions for their homes. While we have long served our customers through our website and social media channels, after a long wait, the Kotihandi app is finally here. Our team has worked for a year to improve the booking process's efficiency, so our customers can quickly and affordably order various home services.

The app development process began when we realized the need, particularly for same-day delivery services or help moving heavy items within the same building, which wouldn’t be possible for one person alone, but there was no viable solution available anywhere.

We quickly realized that the real-time availability of our hero teams was a challenge because calendars were not synchronized effectively enough to give us a sense of how quickly we could provide the service to our customers. Additionally, we noticed that in the Finnish market, the only solution was to always call a company or send an email request, which doesn’t always result in timely responses, and in most cases, customers end up searching for their own solutions – which is not ideal.

After assessing all this information, we decided that it was necessary to provide people with help whenever and wherever they needed it, immediately. Thus, the Kotihandi app was born – to do exactly that – to offer you instant access to service professionals right when you need them.

Welcome to Kotihandi – all your home services in one platform. Whether you’re looking to organize your space, refresh your home, move heavy items, or fix annoying problems, the Kotihandi app makes it effortless and easy. Our comprehensive range of services, from cleaning to moving, from craftsmen to deliveries, is just a click away.

In a world where time is valuable, Kotihandi saves both time and energy. Our intuitive app allows you to book certified professionals – our heroes – who pride themselves on quality, reliability, and the special touch that makes a house a home. Here’s what makes Kotihandi essential:

Effortless Booking

Choose a service, set the time, and relax. Our heroes arrive at a time that suits you.

Reliable Professionals

Strict screening and certification ensure peace of mind, no matter the job.

Flexible Services

From one-time cleanings to regular maintenance, from small deliveries to large moves – we serve all your needs.

Real-Time Updates

Stay up-to-date with instant notifications on your service's progress.

Secure Payments

Fast and easy checkout with secure payment options.

Customer Support

Our friendly team is here to support you every step of the way.

Transform your to-do list into done. Download the Kotihandi app now and take the first step towards a more manageable home life. Your peace of mind is just a click away.

Source: Grand View Report. (2022) Online On-demand Home Services Market Size, Share & Trends Analysis Report By Platform (Web, Mobile), By Type (Home Cleaning, Repairs & Maintenance, Health & Wellness), By Region, And Segment Forecasts, 2022 – 2030. Available at: https://www.grandviewresearch.com/industry-analysis/online-on-demand-home-services-market-report/toc